news

October 2007

Mediation Week Initiatives

 

Multi-Party Mediations

 

Core’s Flagship Mediation Skills Course:

            Module 1: Dealing with Differences and Disputes Using Mediation

            (12 – 15 November)

            Optional Mediator Assessment Module (5 – 7 December)

 

Success of The Next Stage training course

 

Core Business Breakfast: 25 October “Saying Sorry?”

 

Intellectual Property and Licensing

 

Core Reading

 

 

“Even if in the initial days mediations aren't always foot-perfect or conforming to text books on "How to mediate claims" the confidence that everyone, advisors and clients, gets from actually doing them, combined with the obvious financial and practical benefits to the parties becoming real rather than theoretical, will act as the greatest incentive and accelerator to mediation becoming a mainstream activity.”

 

 a senior solicitor reflecting on his experience of mediation in action

 

Mediation Week initiatives

During national Mediation Week (15-19 October), Core is offering three special initiatives to encourage greater use and understanding of commercial mediation:

 

·         Throughout Friday 19 October, Core’s senior mediators, John Sturrock and Pamela Lyall, will be available for 15 minute without commitment and without cost consultations on the telephone. If you have a case or dispute and you’d like to discuss whether it might be suited to mediation, just call 0131 221 2520 on or before the day. Slots will be allocated on a first come, first served basis. Conference calls can be arranged if you would like to approach us jointly with another party or adviser.

 

This is a great opportunity to explore the possibilities of mediation for that tricky case or dispute.

 

·         On the same day, Core will be hosting a simulated demonstration of a multi-party mediation, in which you are invited to participate.  This will be valuable CPD (up to 7 hours) and is offered to solicitors or their clients who have a real interest in commercial mediation. We have up to 8 places available on a first come, first served basis. Contact laura.rutherford@core-solutions.com or 0131 221 2520.

 

·         During Mediation Week (15 – 19 October), we are offering a 5% discount on the fee for those who register and sign up for a place on our next Mediation Training Course (see below for more details). There are only 5 places left so do act quickly if you are interested!

 

Multi-Party Mediations

Core’s lead mediators have recently been involved in a number of multi-party mediations:

 

·         One involved four parties with a difficult dispute over a number of boundaries. After a preliminary meeting with solicitors and a brief site inspection, the parties and their advisers met for a day of mediation in the course of which a settlement package was achieved.

·         Another arose out of a housing development and involved legal, banking and partnership interests. Mediation took place in a series of meetings over a few weeks resulting in overall resolution of several litigations and long-standing business issues.

·         A third mediation involved 6 parties, 49 participants, several professional firms, a number of complex factual and legal issues and a multi-million pound claim. A final overall settlement was achieved in 4 days of mediation avoiding the prospect of many weeks of litigation and millions of pounds in costs.

 

These are just examples of the impact which mediation is now having in commercial, professional, personal and organisational disputes in Scotland and elsewhere in Europe. The transformation in the past three years is fascinating.

 

·         Several hundred legal and other advisers have now been involved in mediation in Scotland building a strong collective body of knowledge and experience. Many are using mediation on a regular basis. Leading counsel have often been engaged in more complex disputes.

·         Core mediators have been engaged in more than 200 mediation days in the past three years, approximately 150 of these in the past 21 months.

 

Mediation Skills Training: Core’s flagship course

Module 1

12 - 15 November 2007

5 places still available

CPD 28 plus hours

Led by our internationally-recognised team of coaches and leading mediators, covering conflict management, negotiation and mediation in commercial, workplace and organisational settings

 

    Who participates?

      In recent courses, participants have come from a variety of backgrounds from throughout Scotland, England, Northern Ireland, the Republic of Ireland and Russia: local government, corporate, accountancy, the legal profession (bar and solicitors) and judiciary, the health services, human resources, construction, sport, surveying, engineering, architecture, higher education, financial services, housing and the civil service.

 

    Why Core?

  • Specialist coaching in each workshop throughout the course
  • High participant : coach ratio
  • One to one video feedback
  • More time to learn new approaches
  • Better value for money

 

    What they say about Core’s mediation training

     

“I find the Core training to be the best I have experienced in my time in private practice because of the ability to get underneath the surface of what is going on.”

 

      “Excellent course. Entertainingly presented with high quality trainers. Has given me more cause for thought than most other courses I have attended.”

 

      “I enjoyed the course, and feel that it was a most useful exercise in general as well as in relation to mediation in particular. You made a learning experience a pleasure!”

 

      “I found the course exhilarating, extremely hard work and most thought provoking. This course has been far more useful as it concentrated very much on my development as well as giving me the opportunity of benefiting from others’ experiences.”

 

Completion of this module leads to Core's Certificate of Attendance at Mediation Training.

Interested?

For a course prospectus, click here. To download a registration form, click here or here for online registration, or contact Laura Rutherford on 0131-221-2520 or laura.rutherford@core-solutions.com.

 

Mediator Assessment Module (Optional)

5 – 7 December 2007

 

This module is optional for all those who, having undertaken module 1, wish to undergo Core's assessment process for mediators. This involves two formal assessment days preceded by a practice day, successful completion of which will entitle the participant to receive Core's highly valued Certificate of Competence in Mediation Skills.

 

To register, please use the registration form for module one.

 

CPD: 20 hours

 

Success of The Next Stage training course

 

The first of Core’s next generation of mediation training courses, and perhaps the first of its kind in the UK, designed for those who have already undertaken mediation training and who are looking to refresh and enhance skills and techniques in both mediation and negotiation - and to learn about the latest techniques used in difficult situations and multi-party mediation – was led recently by Pamela Lyall, Bill Marsh, John Sturrock and David Fraser.

Feedback has been good:

“This was a hugely enjoyable and stimulating experience, delivered in an atmosphere of challenge and support.”

“This was up amongst the very best courses I have taken part in over the last 20 years.”

“I am sure your collective professionalism and ease helped each of the participants to achieve something somewhat better than each had thought imaginable.”

“I had a great time on your course. I thoroughly enjoyed the company of my fellow attendees. It was a nice reminder of what a lovely city Edinburgh is.  I feel I have picked up a good deal that will be very useful, I would hazard a guess, forever. As well, I think, my confidence has had a little boost which is a good thing. I feel inspired to move forward with a much fuller heart than I had. The biscuits on day 3 were second to none.”

We expect to roll this course out next year. Look out for details soon.

 

Some key learning points which emerged:

 

·         The importance of the strategic use and exchange of information

·         Avoidance of positional bargaining and shuttle offers

·         The importance of non-monetary elements in many deals

·         Attentiveness, awareness, sensitivity and language

·         The impact of venue and setting

·         The tensions and dynamics within teams

·         Effectively using time in complex mediations

·         Living with uncertainty, risk, discomfort and innovation

·         Challenging without offending unnecessarily

·         That we are all human and learn from what does not work – even mediators!

 

During the course, the participants were treated to an evening supper event addressed by Core corporate adviser and leader of the newly formed International Mediation Institute, Michael Leathes (www.IMImediation.org). Michael spoke about the many interest-based processes he has used to achieve solutions in commercial disputes.

 

Click here to read more in an article in the Scotsman featuring Michael’s presentation.

 

Core Business Breakfast: 25 October “Saying Sorry?”

 

·         discussion about the use of mediation in employment and workplace situations and how that use can be extended when appropriate

·         an update on the many different types of matters which Core is handling in this area

·         reflection on new initiatives such as the recent practice direction issued by the President of the Employment Tribunal

·         a special session on dealing with impasse and perceptions of irrational behaviour. In this we will explore the role of an apology, acknowledgement, explanations and reassurance 

 

Commencing at 8.00 am with hot bacon rolls, orange juice and other refreshments.  Concluding no later than 9.30 am.  Venue: central Edinburgh.

 

There are a few places left.

 

Contact Laura Rutherford at laura.rutherford@core-solutions.com or 0131 221 2520.

 

Nominal attendance fee of £25 plus VAT, with any additional participant from the same organisation or firm at £15 plus VAT.

 

Intellectual Property and Licensing

 

John Sturrock recently addressed the annual conference in Dublin of the Licensing Executives Society for Britain and Ireland on the topic of Handling Disputes in Technology Transfer using Mediation. Discussion included reference to the Patents Office initiative on mediation and other similar initiatives: see for example:

 

·         http://www.ipo.gov.uk/patent/p-manage/p-useenforce/p-useenforce-dispute/p-useenforce-dispute-mediation.htm

·         http://www.ipo.gov.uk/mediationmodel.pdf

 

In IDA and others and University of Southampton [2006] EWCA Civ 145, Lord Justice Jacob said:

“Parties to these disputes should realise that, if fully fought, they can be protracted, very, very expensive and emotionally draining. On top of that, very often development or exploitation of the invention under dispute will be stultified by the dead hand of unresolved litigation. That may be the case here: there has not yet been any exploitation by either side, some 8 years after the original PCT application. It will often be better to settle early for a smaller share than you think you are entitled to – a small share of large exploitation is better than a large share of none or little….This sort of dispute is particularly apt for early mediation.”

http://www.bailii.org/cgi-bin/markup.cgi?doc=/ew/cases/EWCA/Civ/2006/145.html

 

Core Reading

 

·         Mediation: An Approximation to Justice: Mr Justice Lightman in an address to SJ Berwin on 28 June 2007

“A thermometer of the health of mediation today reveals its world-wide spread and appeal.”

      http://www.judiciary.gov.uk/docs/speeches/berwins_mediation.pdf

 

·         The Power of a Positive No by William Ury (Hodder and Stoughton 2007)

 

·         Building Agreement: Using Emotions as we Negotiate by Roger Fisher and Daniel Shapiro (Random House 2007)

 

The latest books by the co-authors of Getting to Yes - need we say more?

 

A final thought

 

A “No” uttered from deepest conviction is better and greater than a “Yes” merely uttered to please, or what is worse, to avoid trouble.”

Mahatma Gandhi

quoted by William Ury in The Power of a Positive No

 

 

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