The Next
Stage: Mediation and Negotiation Skills
26 and 27
January 2009
Provisional
Timetable
Day
One
0830
Coffee /Juice and Registration:
Welcome by Eric Biesel
0845
Introduction to the
Course
·
Introductions, Reflections and Experiences to
date
0945 Mediation Drills: what do we need to work
on?
with individual
role play as mediator to refresh on key aspects, with structured one to one
coaching
1045
Refreshment Break
1100
Mediation Drills
(continued)
1200
Reflections on learning so
far: what makes a mediator really
effective?
1230
Lunch
1315 Negotiating in Difficult Situations, led by
Bill Marsh and John
Sturrock
·
Breaking the
logjam
·
Dealing with difficult
people and emotions
·
Challenging unhelpful
behaviour
·
Helping people to save
face
·
The role of
acknowledgment and apology
·
Creative problem
solving
·
How do we add value as
mediator?
with improvised
role play and examples from real disputes
1445 Refreshment Break
1500
Negotiating in Difficult
Situations (continued)
1545
Effective Preparation Tools for
Parties and Mediators, led by
·
Questionnaires
·
Designing a Process
·
Shape of meetings
·
Advance planning
1645
Preparation for Day Two: Handling Multi Party
Mediations
1730 Close
Evening Optional Dinner
Day Two
0845
Full day mediation workshop:
three party commercial dispute
Each participant mediates for up to 45 minutes with individual coaching
and debrief
6 sessions in all in the same case continuing through different stages of
the process
1100 Refreshment Break
1115 Full day mediation workshop
(continued)
1215
Lunch
1315 Full day mediation workshop
(continued)
1515
Refreshment Break
1530
Full day mediation workshop (continued)
1630
Plenary Debrief,
completion of Personal Learning
Logs
The Future of Commercial Mediation in
1700 Close and Glass of Wine